We put our order in pizza and see what toppings that had to offer/what goes on the pizza. Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua When you book directly with Royalton Luxury Resorts, you’ll be eligible to receive free health assistance during your stay at any Royalton property in Mexico, Jamaica, the Dominican Republic, Antigua, Saint Lucia, and Grenada.. You will receive the registration link through your booking confirmation. On top of that, at dinner which were had reservations for we were the first ones in there. Kind Regards, Hideaway Negril Management Team. On yesterday January 2nd 2021 we still did not receive face towels to bathe with. Dear M7141BAtiffanyb, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. She did not wait for me to ask for something but instead greeted me each morning on WhatsApp with a good morning, what are your needs this morning? Guests can savour gourmet cuisine, sip artfully prepared cocktails, enjoy the impossibly blue ocean and more at … I wrote a glowing review then! No one came to check on us for water or anything and they are catering to them the entire time… We were so pissed and hungry after sitting there for so long we got up and left. I had call 3 times to get robes and slippers, our door-lock was broken , I called them to fix, but no one came to fix it. Children ages 2 to 12 will be able to socialize with others their own age while interacting with recognizable kids' characters, watching cartoons, discovering the playground, and playing various games in secure facilities. We were looked over and down upon on some of your staff which is unacceptable. Beach is very rocky. Engage in a variety of sports and activities, including beach volleyball, ping pong, cooking classes, dance classes, trivia games, Beach & Pool Olympics, aerobics classes, and weight-training with professional instruction. While you’re here, be sure to check out Le Vendôme, one of the French restaurants that can be found in Negril, which is a short distance from Hideaway at Royalton Negril. If I did ask for something, she was right on it. My butler was Bernadine and she was magnificent. Shout out to Chickpea, Sonora, and the other pool bartenders. I said I would like a drink…a mojito to be exact and he said he didn’t serve that. The epitome of sophisticated vacations, Royalton Luxury Resorts offer All-In Luxury® vacations in some of the world's most popular tropical destinations, including the Dominican Republic, Saint Lucia, Mexico, and Jamaica. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. Our reservation for the restaurant ‘grazie’ was for 5pm. Guests of Hideaway at Royalton Negril are also welcome to enjoy a pool and free breakfast, located on site. Jamaica: Hideaway at Royalton Negril Package. Friendly and dedicated staff, first-class dining venues, luxurious room amenities, unlimited food and drink , a splash pool, beautiful destination wedding packages, and fantastic all inclusive services will enhance your luxury vacation experience. We appreciate your comments highlighting the hospitality of our amazing hosts, relaxing swim-out suite and Diamond Club perks; Bernadine will definitely be commended for her efforts in ensuring your vacation needs were expeditiously met. See more questions & answers about this hotel from the Tripadvisor community. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. Our team values your feedback as this information will allow us to implement the necessary measures in an effort to improve the quality of our services and resort facilities. Regards, Hideaway Negril Management Team, When my friend was ordering she was trying to get a Upon arrival on dec 27th we went to the bar to get drinks. Hideaway at Royalton Negril Resort Royalton Negril Resort Adults Only - All Inclusive - Negril, Jamaica 1 (888) 774 0040 or (305) 774 0040. Dec 29/30 2020 the power was constantly going out throughout the resort. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Hideaway side of resort. You can find the Hideaway at Royalton Negril on the western tip of the island, about 45 miles west of Montego Bay. Take a dip in the splash pool by day, then watch live shows and performances at the open-air theatre by night. We had arrived on time and placed our our in an appropriate fashion. Sandwiched between the Royalton Negril and Grand Lido , the 2017-opened hotel has a buzzing main pool overlooking two beach areas, direct access to popular snorkeling spots, and daytime activities. Claim your listing for free to respond to reviews, update your profile and much more. Immerse yourself in the pleasures and privileges of Royalton's All-In-Luxury concept. Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you. Whilst an apology may not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. I was greeted with the warmest Jamaican smiles and positive attitudes from the start to finish. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To make a restaurant reservation hotel guests have to line up between 8:45 am and 9 am each day they wish to dine in the restaurant and quite conveniently. It was certainly a pleasure hsoting you and we look forward to your return. Guests of Hideaway at Royalton Negril are also welcome to enjoy a pool and free breakfast, located on site. During your stay, take advantage of some of the amenities offered, including 24 hour front desk, a concierge, and room service. The 166-room, all-inclusive Hideaway at Royalton Negril is an upscale, adults-only property along a pretty beach. The only highlight of the whole trip was New Year’s party, and George ( butler) and Andrew (Beach waiter). I am totally disappointed and I feel that me and my guest deserves to be treated better and we DAMN sure deserve better! Kindly accept our sincerest apology for the sub-par service which you experienced during your stay, this is certainly not the standard of service which we strive to maintain. 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